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Occasional Contributor
Posts: 24
Registered: ‎08-25-2018

clearing a B200 error code

Anyone have any luck clearing a B200 error code.

all of a sudden the Pixma XI 6820 printer driver refuses to  recognize the ink carts, the printers lights are on for all the carts so it sees the full carts.

I've turned off the power and let it sit, I've reinstalled the printer driver but it sits there with the oragne error button flashing

thanks

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Product Expert
Posts: 106
Registered: ‎11-21-2018

Re: clearing a B200 error code

Hi aflamingo,

 

The B200 error will mean there is a problem with the printhead or the tray that the printhead sits in. The error will mean the printer needs service or a new printhead to continue working properly.

 

The printer has a 1 year warranty and you can click the link HERE to create a Canon account to see what service options you have.


Outside of the 1 year warranty, you can contact our sales department at 1-800-652-2666 to use our Upgrade Program. The Upgrade program will give you a discount and free shipping on a replacement printer.

Highlighted
Occasional Contributor
Posts: 24
Registered: ‎08-25-2018

Re: clearing a B200 error code

Thanks for the boiler plale reply.

 

I'm on my third printer, and now I only hope they will last more than 15 months.

 

Spending $400 to get a $200 printer serviced makes no sense.

 

Rather a shame Canon makes disposable printers

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