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New Contributor
Posts: 1
Registered: ‎11-07-2012

cannot recognize ink?

my canno mp560 suddenly cannot print because one ink cannot be recognized. how to fix it?

Product Expert
Posts: 2,945
Registered: ‎10-16-2012

Re: cannot recognize ink?

Hello Mario2000.


So we can try to help you with this issue, please tell us what exact message is shown on the LCD display of the printer.  Also, tell us the exact label of the tank that cannot be recognized.

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