01-09-2013 02:07 PM
01-09-2013 05:09 PM
Hi aliceanderson!
To have a better understanding of your issue, please let everyone know which model Canon printer you own. That way, our Canon Forum members and our Subject Matter Experts will be able to assist you with suggestions appropriate for your Canon printer. Also, since you've recently upgraded your system and hard drive, please let us know what operating system you currently have installed. It might be necessary to download the latest drivers from the Canon website.
Thanks!
04/16/2024: New firmware updates are available.
RF100-300mm F2.8 L IS USM - Version 1.0.6
RF400mm F2.8 L IS USM - Version 1.0.6
RF600mm F4 L IS USM - Version 1.0.6
RF800mm F5.6 L IS USM - Version 1.0.4
RF1200mm F8 L IS USM - Version 1.0.4
03/26/2024: New firmware updates are available.
EOS 1DX Mark III - Version 1.9.0
12/05/2023: New firmware updates are available.
EOS R6 Mark II - Version 1.3.0
07/31/2023: New firmware updates are available.
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