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Unable to add CP 900 to iMac running Sierra

Jackstraw
Apprentice

All was ok till I installed a new version of Chrome to muy iMac running Sierra. Now the computer doesn't recognize the printer. Any way to fix this?

1 REPLY 1

Patrick
Product Expert
Product Expert

Hi Jackstraw,

 

The SELPHY CP900 is not supported with macOS v10.12 (Sierra).  You are eligible for Canon's Upgrade Program. This is for out of warranty units which have been diagnosed to require service, or for some reason are incompatible with a new or upgraded system. This option allows you a one-time opportunity to purchase a replacement product, discounted from the list price.

To help you get up and running quickly, we also offer free standard shipping (if the order is completed by 12:30PM ET). If you would like to take part in this option, please call our Sales Department at (866) 443-8002 weekdays and Saturdays after 11 AM ET (8 AM PT). Let them know you have been working with technical support and the Canon Upgrade Program was offered.

 

 

 

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