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Setting up new Canon MX922, lower cassette seems stuck, unable to pull out. Any suggestions?

Italia
Apprentice
 
2 REPLIES 2

Italia
Apprentice
Now able to pull it out ... Just maneuvered it a bit.

lghoeck
Apprentice

I have a problem with the lower cassette sticking; I've had my MX922 for some time.  It may have started sticking after a paper jam (I can't remember), but it sticks every time I need to load paper.  I have to keep pushing it forward and backward to get it to finally release and come out.  I don't know what could have affected the catch.

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