04-25-2017 06:40 AM
Thanks for replying. It's about a more recent question posted within the last few days and it's about a problem with CD/DVD printing. Here's what I said in my post:-
I don't know why, but the CD/DVD print facility has stopped working properly.
First I kept getting an error message that the print job could not continue because 'the inner cover is open'. Of course it HAS to be open because the printable DVD is there on its tray waiting to print! So what's gone wrong here?
Further to that, for some unknown reason, it finally entered the printer and started making the usual side to side ink movement and transferring noises. BUT, it then remained inside and I had to access it from above and pull it out manually!
I've not had this problem before so can someone please help and advise me what to do?
I use an iMac (Version 10.8.5) desktop connected to the Canon printer via a USB cable.
Solved! Go to Solution.
04-24-2017 11:40 AM
11-09-2017 11:37 AM
We appreciate your participation, however we need to let you know that the Canon Forum is hosted and moderated within the United States by Canon USA. We are only able to provide support for Canon products manufactured for and used within the US market.
If you live outside the United States, please http://www.canon.com, and select your country or region for your support needs.
11-10-2017 09:21 AM
I followed your link for users outside USA, in my case Europe, but it seemed to only be for the Main Canon website.
What I'd like to do is use the Community facility, so I don't have to use the "Send to" box.
Basically, how do European users get to post a new message?
11-11-2017 10:44 AM
I'm getting nowhere in trying to post a new message in the Community.
I now understand that I have to do it within the European/United Kingdom Community but I just can't find the Community for my UK location.
PLEASE anyone help me with this frustrating problem.