11-30-2012 11:44 AM
On newly installed iP4600 printer, it prints graphic images OK, but will not print text. This is true for MS Word, Excel, Gmail, etc. I used a printer driver downloaded from the Canon website.
Thanks
12-04-2012 10:04 PM
Hello Miked,
To troubleshoot the issue, we will first want to ensure that the inkjet nozzles are dispensing the ink correctly by printing a nozzle check pattern. Please follow the steps located at the following link to print a nozzle check pattern:
If the nozzle check pattern did not print correctly, please reply with what operating system is on your computer and we will provide print head cleaning instructions.
If this is a time-sensitive matter, additional support options are available at Contact Us.
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