02-02-2013 11:00 AM - edited 02-02-2013 11:04 AM
After running the printer head nozzle cleaning and the "deep" cleaning several times, I still get uneven printing (in the black ink sections) and white lines running through colored sections. What can I do to fix this? (PIXMA MP495)
02-04-2013 07:58 PM
Since you have already performed multiple cleanings and deep cleanings on the unit and are still experiencing the same issue, we can perform a print head alignment on the unit to see if this will fix the problem. Please follow the steps below to perform a print head alignment:
Should the print head alignment not fix the problem, the printer will unfortunately require servicing to resolve the issue. Please click on the Contact Us link below to obtain your servicing options.
Hope this helps!
This didn't answer your question or issue? Find more help at Contact Us.
02-06-2013 08:26 PM - edited 02-06-2013 08:27 PM
I sent a service email to Canon because it did not work, unfortunately. If there's anything else I can try in the meantime, let me know. Thank you for your help.