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Posts: 1
Registered: ‎07-06-2014

Power lamp/Alarm lamp blink 22 each, alternatively

I bought a Pixma MG3522 recently and, I just set it up today. I am at a loss, the power light and alarm light are blinking 22 times each, for a total of 44 times.. I have turned off the printer, unplugged the printer, and turned it back on only to find this horrible orange light blinking again and again.. I have gotten to be a bit flustered as the only "support" that I have found says, "Power down and unplug if that doesn't work then contact the service center." Well, the servuce center is not open on Sunday. I am sincerely frustrated with this thing!

Is there anything I can do or should I just return it? Someone.. Anyone? Help me!

Product Expert
Posts: 1,941
Registered: ‎07-28-2014

Re: Power lamp/Alarm lamp blink 22 each, alternatively

Hi kelli-roar,

 

The error condition that you are experiencing with your PIXMA MG3520 is an indication that your PIXMA MG3520 may require service.  It is recommended that you contact live technical support . There is NO charge for this call. Please dial 1-866-261-9362, Monday - Friday 10:00 a.m. - 10:00 p.m. ET (excluding holidays). A Canon technical support representative will be able to provide you with your available service options..

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