01-15-2021 06:59 PM
Hi there,
I have a new Pixma ix6820. The issue I'm running into is in trying to print a document that has a 0.25 margin on each side. When I print it, the margins come out uneven — they seem fine on the left and ride side, but then the top and bottom are different. I've tried doing it with the paper set to regular Letter, Letter - Borderless, tried different scaling options, etc. I've gotten closer results using Preview rather than Adobe Acrobat, but I just don't understand how to get it to print accurately.
I'm on a Mac, Catalina.
Thanks for any help!
02-16-2021 03:49 PM
Hi kvnmclse,
Please contact one of Canon's Technical Support Representatives via phone or chat. To contact a Technical Support Representative, please use the link below:
https://mycanon.usa.canon.com
04/16/2024: New firmware updates are available.
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