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New Contributor
Posts: 2
Registered: ‎06-29-2020

Pixma ix6820 Setup Issues

Sorry if this is redundant but I posted on another topic and have not heard back.

 

So I bought the Pixmaix6820 brand new, I went to set it up and the power button just keeps blinking when I power on. There is no response to with the other buttons although the wifi button is lit blue but my computer doesn't see it.

 

I tried to cancel by holding the cancel/resume button after 15 blinks but nothng happens. I cannot setup while this is happening.

 

Can anyone help me? Has anyone had any issues with this before?

 

Do I need to send it in to be looked at? I just bought it.

 

Any advice is very much appreciated.

Product Expert
Posts: 3,877
Registered: ‎07-28-2014

Re: Pixma ix6820 Setup Issues

Hi abelt73,

 

It is recommended that you contact one of Canon's Technical Support Representatives via phone or chat. To contact a Technical Support Representative, please use the link below:

https://mycanon.usa.canon.com

 

 

 

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