06-27-2015 02:02 AM
Printer has never printed one color pixel. It prints everything B/W or Process B/W. Changed Driver and tried all the regular/usual user maintenance items. Printer is about 2-3 yrs old. Driver shows color selected. Previews show color. Test page does not print color windows logo.
06-27-2015 03:47 PM
"not a maint item, eg clean/purge print head" By this, I am assuming you mean you have run cleaning and head check and it prints OK in color.
If thats the case, check that the driver or printing program doesn't have Grayscale selected.