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Occasional Contributor
Posts: 14
Registered: ‎08-25-2018

Pixma iX 6820 paper sizes issue

the Pixma iX 6820 is a very nice printer.  However, my big complaint is that using "nonstandard" (non standard to Canon) paper sizes is a pain.  Apparently even savng a file with all the print info doesn't mean that 4 or 5 steps aren't needed to use it.  Even with the limited ability to specify a custom size, still requires me to stop, go out to printer and device, call up  preferences, change the paper size, apply and save.  most days, I have to do this at least 2 or 3 times to make it stick.

And even saving a custom size doesn't guarentee the size will automatically come up at the time of printing.

 

customer serivce when i called was "well, that the way it is"

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