11-13-2013 01:03 AM
I have an Apple with OS X Lion 10.7. Hooked up to a Pixma MX420. It worked perfectly up until about a month ago but something went south. Everything but the scanner works. Done everything I know to get it to work again short of a 10 pound hammer. Any suggestions?
12-03-2013 11:31 AM
Hello.
Please make sure that the MP Navigator scanning program was installed for the unit. The program can be downloaded from our website at the following link:
If additional assistance is needed, feel free to call us at 1-800-OKCANON.
04/16/2024: New firmware updates are available.
RF100-300mm F2.8 L IS USM - Version 1.0.6
RF400mm F2.8 L IS USM - Version 1.0.6
RF600mm F4 L IS USM - Version 1.0.6
RF800mm F5.6 L IS USM - Version 1.0.4
RF1200mm F8 L IS USM - Version 1.0.4
03/26/2024: New firmware updates are available.
EOS 1DX Mark III - Version 1.9.0
12/05/2023: New firmware updates are available.
EOS R6 Mark II - Version 1.3.0
07/31/2023: New firmware updates are available.
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.