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New Contributor
Posts: 1
Registered: ‎08-06-2017

Pixma 4200 stopped printing black

Hello,

 

I have a problem, with a very old (but still good in my opinion) Canon printer, IP4200. Recently it has stopped to print black. I've tried "cleaning" and "deep cleaning" options from the printer properties, but it didn't solved the issue. All other colours from the pattern are visible, just the PGBK isn't. I've also tried to clean the printhead with alcohol, but without any success.

 

Any advice?

Product Expert
Posts: 457
Registered: ‎01-20-2016

Re: Pixma 4200 stopped printing black

Hi frz,

 

If deep cleaning does not resolve the issue, let's use a technique developed by our factory technicians to deal with more serious clogs.

 

  1. Perform two deep cleanings in a row (do not print nozzle checks.)
  2. Leave the printer powered on overnight.
  3. Perform a standard cleaning the following day.

The ink drawn into the nozzles during the deep cleanings can act as a solvent to dissolve more stubborn clogs.

 

This didn't answer your question or issue? Please call or email us at one of the methods on the Contact Us page for further assistance.

 

Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.

New Contributor
Posts: 1
Registered: ‎01-04-2020

Re: Pixma 4200 stopped printing black

[ Edited ]

Tried manual cleaning of print head.

Followed the instructions above - 2 x deep cleaning, leave overnight then clean again.

 

Still printing blank stripes across the page.

 

What more can i try to get my printer working properly?

Cheers

Tim

Reputable Contributor
Posts: 858
Registered: ‎11-13-2019

Re: Pixma 4200 stopped printing black

Hi iosman987.

 

The list of items included with the iP4200 may be found HERE.  As one of our older printers that is no longer in production nor refurbished by Canon, it's important to state that these items are included when initially shipped from Canon.  This cannot be guaranteed for second-hand printers.

 

Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.

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