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PIXMA iP8720 Setup Issue

kcastle93
Apprentice

I am using a Mac and the PIXMA iP8720. I am unable to download the drivers or complete the installation. The error I am receiving "Information Acquisition Error: Failed to acquire information on the driver and software. Check the network connection and try again." when I attempt to run the setup.

 

Unsure how to proceed. I have pressed the internet connectivity button on the bottom right and no dice. I can't find any help for this issue anywhere online. I am using an administrative account.

1 REPLY 1

shadowsports
Legend
Legend

Greetings,

I have posted about this issue elsewhere.  Applies to both windows and MAC.

 

This should solve your problem.

 

Let me know if this helps.

~Rick
Bay Area - CA


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