02-16-2020 09:30 PM
Printer was working just fine then power cord accidently unplugged. Now cannot get printer to print correctly.
Have tired off/on. unplugged printer from computer.
jPrinting looks as if it is missing half the print out. not single ink jet lines but larger regular swatches of printing that is missing. I tried to realign print heads.
Now cannot see printer as choice of printers available.
02-17-2020 10:56 AM
We only have the limited information you provided to go on. We're not even sure what OS or device you are printing from. My suggestion is start over.
With the printer, connection and software installation. If its installed now, but cannot be found, remove what you can "see" and begin the setup process again.
02-17-2020 03:06 PM
Please load letter sized plain paper in your PIXMA TS202. Turn your printer on and then hold down the Resume button down and let go of it when the error light blinks 1 time. A test page will print.
Does your test page match the example on this page?
02-18-2020 11:57 AM
If you can take a picture of the printout, as with a camera or cell phone, you may upload that to your computer and then post it to the forums.
Since the TS202 is only capable of connection by USB and you are using a laptop, ensure the laptop is connected to external power and charging. The signal strength on battery (DC electrical) power may cause the USB signal to be too low or unreliable, and most laptops save power by automatically disabling USB ports that have not actively been used/connected to in a while (such as a printer that has entered sleep/standby mode).
If you need to remove the printer and then reinstall it, the drivers are available, free of charge, on the TS202 Drivers & Downloads page.
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