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New Contributor
Posts: 4
Registered: ‎10-29-2013

No Pages found when printing wirelessly

Since I have downloaded Apples new Maverick OS, anytime I try to print wirelessly I get the reply printing job paused, no pages found. I was able to print easily with the same macbook and same printer before the OS upgrade but cannot now. What do I need to do to remedy this issue? 

Moderator
Posts: 589
Registered: ‎11-20-2012

Re: No Pages found when printing wirelessly

[ Edited ]

Hi RobbG!

 

To have a better understanding of your issue, please let everyone know what printer you are using. That way, community will be able to assist you with suggestions appropriate for your product.

Thanks!

New Contributor
Posts: 4
Registered: ‎10-29-2013

Re: No Pages found when printing wirelessly

Sorry, I am using the MG5320 all in one.

New Contributor
Posts: 4
Registered: ‎10-29-2013

Re: No Pages found when printing wirelessly

Any help here? Really need to get this addressed so I can work from my macbook and print while in another part of the building.

Product Expert
Posts: 215
Registered: ‎08-07-2013

Re: No Pages found when printing wirelessly

Hi RobbG,

 

After upgrading to Mavericks, I recommend removing the installed printer and reinstalling it with the updated drivers from our website.

 

If this is a time sensitive-matter, additional support options are available at Contact Us.

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New Contributor
Posts: 4
Registered: ‎10-29-2013

Re: No Pages found when printing wirelessly

Tried that and it still didnt work. will try again next week.

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