06-07-2016 04:09 PM
08-28-2017 02:30 PM
08-28-2017 02:38 PM
Welcome to the Canon Forums and thanks for your post!
To have a better understanding of your issue, please let everyone know what operating system (Windows Vista/7/8 or Mac OS 10.X) you are using and if you are connected via USB or WI-FI. That way, the community will be able to assist you with suggestions appropriate for your product.
Any other details you'd like to give will only help the Community better understand your issue!
If this is a time-sensitive matter, our US-based technical support team is standing by, ready to help 24/7 via Email at usa.canon.com/support or by phone at 1-800-OK-CANON (1-800-652-2666) weekdays between 10 AM and 10 PM ET (7 AM to 7 PM PT).
03-01-2018 10:56 AM
I have the same problem with a iP7250 printer.
I'm running windows 7 and my printer is connected in this machine via USB cable.
I dont know what to do more about my problem and please help me to fix this problem.
Here is a picture to see what i mean !
03-01-2018 11:13 AM
This might help.
03-01-2018 12:29 PM
Exactly the same. I clean this stripe from the front side because i dont know how to
open the upper side of the printer and the resault was exactly the same.
03-04-2018 07:18 AM
Give Canon a call at 1-800-OK-CANON