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New Contributor
Posts: 1
Registered: ‎09-17-2015

My i9900 is not printing colors. New print head no results! Help!

I just replaced my old print head with a new one after having issues printing colors. I cleaned the contacts, run deep cleaning and everything else with no success. I am still having the same issues with the new print head. Nothing has changed. Obviously, that wasn't the issue. Can someone please tell me what I can do to fix this problem. I've run a deep cleaning several times now and printed the test page out and the 6C, 6M, and 6Y colors are still not printing.

Product Expert
Posts: 2,893
Registered: ‎10-16-2012

Re: My i9900 is not printing colors. New print head no results! Help!

Hello.

 

Additional troubleshooting will have to be done to narrow down the cause of your issue. Please contact our support group using the "Contact Us" link below for additional assistance.

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