09-17-2015 05:04 PM
I just replaced my old print head with a new one after having issues printing colors. I cleaned the contacts, run deep cleaning and everything else with no success. I am still having the same issues with the new print head. Nothing has changed. Obviously, that wasn't the issue. Can someone please tell me what I can do to fix this problem. I've run a deep cleaning several times now and printed the test page out and the 6C, 6M, and 6Y colors are still not printing.
09-19-2015 10:41 AM
Hello.
Additional troubleshooting will have to be done to narrow down the cause of your issue. Please contact our support group using the "Contact Us" link below for additional assistance.
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