11-07-2014 12:37 AM
I try to print from my computer to my MP620 printer and it keeps giving me a error (it's off line.) I have tried everything and nothing seems to work.
Any suggestions would be appreciated.
Thanks
11-07-2014 09:05 AM
Hi gailshouse!
Welcome to the Canon Forums and thank you for your post!
So that the Community can help you better, and so that everyone is on the same page, we will need to know if you're seeing other error messages (on the computer or on your printer), and we also need to know which Computer Operating System you're using (Windows XP/Vista/7/8 or Mac 10.x), as well as the way you connect to your printer (USB or networked via WiFi or Ethernet).
Any other details you'd like to give will only help the Community better understand your issue!
If this is an urgent support need, please CLICK HERE to reach our friendly Technical Support Team by phone during normal business hours or email 24 x 7.
Thanks and have a great day!
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