09-05-2013 07:11 AM
I just purchased the MX922 - using is with OSX 10.7.5. Did the set up, everything worked, printed wirelessly. The next day, the wireless connecticity of the printer went out and wouldnt print. From the menu panel, I renentered the SSID and everything was fine. Next day, same thing. It appears that when the printer goes to sleep it loses its wireless connection and needs to be reset. Any ideas?
09-15-2013 01:33 PM
With some routers, if activity is not detected on a device after a set period of time, the device will be removed from the routing table. When the printer enters standby, it also enables discontinuous reception to save power. This might cause the printer to be disconnected from the router when you attempt to print again.
To disable this feature:
If the device is still disconnected after a long period of inactivity, I recommend contacting your router manufacturer for some additional options or settings you can change within the router itself.
11-01-2013 11:49 PM
11-09-2013 06:27 PM
Thank you. Works for me. Printer was also failing in wired LAN mode, so also disabled "wired LAN DRX setting". Printer now works in either mode.
Suggestion: It would be useful to pass this setting change to your Level 1 support group. When I called them last week to inquire about the problem, the only thing they could offer was to contact the router manufacturer for a possible solution.
12-29-2013 12:52 PM
05-20-2014 08:02 PM
I tried to follow your instructions. There is no "Setup" on the printer's operation panel.
There's only "WLAN Setup"
That submenu connects with the wireless access point. I can get a menu titled "Wireless Lan Settings" by pressing the "Stop" key. which has 3 items: "Standard Setup", "WPS" , and "Other Setup".
If i go to "Other Setup" then I see "Advanced Setup" which then scans for a wifi connection. I then select my router, and about all it lets me do from that point is to enter the WPA2-PSK(AES) password.
I don't see anything in the menu items on my panel that in any way let me get to a Wireless LAN DRX setting.
Please clarify what buttons to press to get there.
05-21-2014 02:08 PM
Push the Menu button, then go to the "Setup" icon, select it, then go to the left to "Device Settings", select it, go to "Lan settings", go to "Other settings", then down to "Wireless LAN DRX setting" (or Wired LAN DRX setting" if you are wired to your router), then select "Disable". It has worked for me.