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Posts: 1
Registered: ‎02-07-2014

MG5320. Won't print some types of forms

I have an MG5320 that won't print some types of forms from the internet.  It wouldn't print my tax return or the directions from TaxAct.  When I hit the print button, it sometimes prints a few gray boxes or the website information.  It won't print some types of forms or some coupon offers.  The test print is perfect.  It seems to be related to certain kinds of forms that should print.

Posts: 1,397
Registered: ‎10-25-2012

Re: MG5320. Won't print some types of forms

Hi shattleroe!

So that the Community can help you better, we will need to know any error messages you're seeing (on your computer or printer), and the Computer Operating System you're using (Windows XP/Vista/7/8 or Mac 10.x), as well as the way you connect to your device (USB or networked via WiFi or Ethernet).

Any other details you'd like to give will only help the Community better understand your issue!

If this is an urgent support need, please CLICK HERE to reach our friendly Technical Support Team by phone or email.

Thanks and have a great day!

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