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MG3100 not recognizing new ink

Kelsey88
Apprentice

My colored ink was low and everything was printing pink. I bought new ink and replaced it but my printer isn't recognizing that I have new ink and is still printing everything pink as if I hadn't ever changed the ink. I've tried reseting it and turning it off and taking the ink out and putting it back in and I can't get it to work! I have confirmed that there is actually ink in the new cartridge I put in. 

10 REPLIES 10

njcomputermedic
Apprentice

I do Computer Repair for the Passaic County, Bergen County, and Morris County areas of NJ and we run into Printer problems all the time. Read my article below. I hope it helps.

 

http://1fixcomputermedic.com/Blog/2015-07-14-printer-ink.html

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