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luanne50 · ‎11-15-2020

tried unplugging. No change. Lights continue to flash white then yellow. Any suggestions or did it just die?

shadowsports · ‎11-16-2020

Greetings,

Not sure if this will help, but you may take a look.

https://ugp01.c-ij.com/ij/webmanual/Manual/S/iX6800%20series/EN/UG/ug_trouble0300.html

~Rick
Bay Area - CA

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luanne50 · ‎11-16-2020

thanks fo r reviewing this. I did actually turn to manual . Error code I got was 6900. and the answer is - contact Canon Support. this is why I think it is dead internally.

Patrick · ‎12-16-2020

Hi luanne50,

Please contact one of Canon's Technical Support Representatives via phone or chat. To contact a Technical Support Representative, please use the link below:

https://mycanon.usa.canon.com

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IX6820 lights flashing continuously

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