Canon Community Canon Community

New Contributor
Posts: 4
Registered: ‎05-30-2021

IP8720 ejecting water slide decal paper


I just bought a Pixma IP8720 to use for decal printing. I did a test print on plain paper, worked fine. I did a print on vinyl decal paper, worked fine. But when I try to print on inkjet specific, Hayes brand waterslide decal paper, the printer immediately ejects it and gives an error.

I have tried restarting, changing the paper stock (plain/photo/auto), changing the print quality, it’s still just ejects it. I don’t know if it’s too glossy or slick to print on or if it’s possibly too thick.


The current water slide paper I’m testing on is 200gsm, so right on the outside of Canon’s specs. I’ve just ordered another brand that specifies 175gsm. So unless someone has a magic fix, I will try these tomorrow.

Can anyone suggest anything else to try?


New Contributor
Posts: 4
Registered: ‎05-30-2021

Re: IP8720 ejecting water slide decal paper

For anyone having the same problem, I used thinner waterslide paper and it printed just fine. So I will assume it was the thickness that was the issue, even tho it was (just) within paramaters. 

powered by Lithium

LIKE US on Facebook FOLLOW US on Twitter WATCH US on YouTube CONNECT WITH US on Linkedin WATCH US on Vimeo FOLLOW US on Instagram SHOP CANON at the Canon Online Store
© Canon U.S.A., Inc.   |    Terms of Use   |    Privacy Statement