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Posts: 1
Registered: ‎01-03-2018

IP4700 printing too light/not at all

I have a Canon ip4700 that has enough ink and a nozzle check looks fine.  But when I try to print Word documents (have not tried any non-Microsoft docs), most of it does not print.  There are a few very faint lines but most of it doesn't print.  The document is mostly black and the black ink cartridge is newish.  I do have some orange on the page but that is also very faint. 

 

I would continue to run tests but the nozzle check is first and that looks great.  Any ideas?

Product Expert
Posts: 326
Registered: ‎01-20-2016

Re: IP4700 printing too light/not at all

Hi dreemsnake,

 

In order to better assist you, allow me to ask a couple questions:

 

  • Do you get the same effect when printing from other programs?
  • Which version of Windows or Macintosh are you using?

I look forward to your reply.

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