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New Contributor
Posts: 1
Registered: ‎08-11-2017

IP address not being assigned | ip7220 problem

[ Edited ]

Hi all,


Much appreciate you reading and helping.


I've printed the Network Configuration Page from my IP7220, and it has confirmed it is connected to my Wifi Network.  I checked my router and it shows the MAC of the printer connected.


However, on the printer network configuration print-out it clearly shows there's no IP listed under IPv4 or IPv6 no, no default gateways, and no subnet masks.


No problems at all with my wifi including another (HP) printer wirelessly connected, so this is my IP7220 with issues.


Cheers and appreciated,



Product Expert
Posts: 457
Registered: ‎01-20-2016

Re: IP address not being assigned | ip7220 problem

Hi FocusedMoments,


If no IP address appears on the Network Configuration Page, the printer is not connected to the wireless network.  Instructions for connecting to the network can be found HERE.


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