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I just bought a MG5420 printer to use with my macbook pro, and for some reason my laptop only detect

chinesechecker
Apprentice

I just bought the MG5420 to use for my macbook pro, and my laptop only detects it as a scanner. I installed the included set up CD but can't get printer to work/connect with my macbook.  how do i get the mac to recognize the printer?  

1 REPLY 1

Julius
Rising Star
Hi chinesechecker ,
 
To ensure the most accurate information is provided, please let us know if you are using your printer through the USB connection, or through the wireless setup.  Also, please let us know the specific version of Mac you have (ex. 10.5, 10.6, 10.7, etc).
 
If this is a time-sensitive matter, additional support options are available through the link below:

 

http://www.usa.canon.com/cusa/consumer/standard_display/contact_us_consumer

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