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I have an MX340 and it keeps saying printer offline and will not print from my mac laptop.

roxyo
Apprentice
 
1 REPLY 1

IONE2
Apprentice

My MX340 was printing fine from my 27" Mac with MacOS Sierra 10.12 - until I changed ink cartridges this time!  I use aftermarket ones all the time with no problem. This time, it won't print!  Yikes!  It did print a 4 line paragraph and then when I tried to print a Word doc, it would not!!!! Oh, and the "solution" in the Canon troubleshooting section DID NOT WORK!!!  I really like this printer and don't want to buy another one - plus, I'm now hesitant to buy another Canon if I can't get this one to work... had always used HP until this Canon - which I much prefer!  Any suggestions?

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