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I have a Canon Pixma MG5320 error messages

CarolDNC
Apprentice

I have a Pixma MG5320 and keep getting error messages saying that an error occured and my documents won't print.  However about 2 or 3 minutes later the document printes, but it stays in the print que and repeat the error message and will print again if I don't cancel the print job.  Has this happened to anyone else.

2 REPLIES 2

Jason
Whiz

Hi, CarolDNC!

So that the Community can help you better, we will need to know the version of Windows or Mac in use, as well as if you use the printer with a USB or wireless connection.

If this is a time-sensitive matter, our US-based technical support team is standing by, ready to help 24/7 via Email at http://bit.ly/EmailCanon or by phone at 1-800-OK-CANON (1-800-652-2666) weekdays between 10 AM and 10 PM ET (7 AM to 7 PM PT).

Thanks and have a great day!

Didn't think of that Jason, thanks.

 

I am using the printer wirelessly and have Windows 8.

 

Carol

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