07-01-2014 01:16 AM
I have windows vista and every time i try to print photos from paint/easy photo ex/windows photo viewer nothing happens, I mean the paper goes in and it says its printing but it always comes out blank. I have no trouble printing documents, but no luck with printing photos.
Any help is appreciated.
07-28-2014 12:42 PM
Hi CoolHandLuke,
A test page should be printed. The nozzle check pattern shows if each print head nozzle is operating properly.
1. Ensure that the printer is powered on and the LED displays a 1.
2. Open the paper output tray.
3. Load a sheet Letter-sized plain paper in the Auto Sheet Feeder.
4. Press the <Maintenance> button to display [A]. The Maintenance button is the button on the Operator's panel which has the wrench and screwdriver label above it.
5. Press the Black Start button. The machine will print a nozzle check pattern.
The test page should have a black grid at the top and then 2 blue, 2 magenta and 2 yellow bars. If the test page does not print these, printhead cleanings should be performed. To do this, please follow these steps:
1. Ensure that the printer is powered on and the LED displays a 1.
2. Press the <Maintenance> button once to display [H].
3. Press the Black Start button. The cleaning will commence.
After performing a few cleanings, please print another test page.
The test page should print correctly.
For further assistance, please contact our Support Group for further assistance by dialing 1-800-OK-CANON
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