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New Contributor
Posts: 1
Registered: ‎12-03-2014

Horizontal White Lines after newly replace black ink cartridge MX430

I just replaced my black ink cartridge in my MX430, and the old one was leaking. Now I have white lines across the page every 6-7 lines of type. Any ideas?  No lines in my color printing, just the black.

--Robert

Product Expert
Posts: 1,989
Registered: ‎10-17-2012

Re: Horizontal White Lines after newly replace black ink cartridge MX430

Hi Robert,

 

Performing a print head alignment on the printer may fix the printing issue.  To do this, please follow the steps located at the link below:

 

Print Head Alignment

 

If the issue still occurs after the alignment, please try cleaning the encoder film of the printer by following the steps at the link below:

 

Cleaning the Encoder Film

 

Hope this helps!

 

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New Contributor
Posts: 3
Registered: ‎09-11-2017

Re: Horizontal White Lines after newly replace black ink cartridge MX430

white verticle lines about every 3/8 of an inch

New Contributor
Posts: 3
Registered: ‎09-11-2017

Re: Horizontal White Lines after newly replace black ink cartridge MX430

white horizontal lines about every 3/8 of an inch

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