06-03-2014 01:33 PM
So that the Community can help you better, we will need to know the computer operating system you're using (Windows XP/Vista/7/8 or Mac 10.x). Any other error messages or details you'd like to give will also help the Community better understand your issue.
Thanks and have a great day!
06-11-2014 04:11 PM
Actually, something was wrong with my computer that day and I couldn't find theprinter manual. But suddenly, It worked properly. When I scanned the photos, no windows were popping up to send them to a file and I didn't remember what to do or how to do it. I think I finally shut my pc down, and when I re-booted, the window to send the scan to a file popped up. So the problem resolved itself. Thanks for your input.