12-18-2015 11:03 AM
3 new color cartridges were installed in my Pixma iP4000 but now all colors are "washed out". One of the new cartridges is "PHOTO magenta". Could that be the cause of the problem ? If not, what must be done ? Thanx.
Bewildered Bob
12-21-2015 08:59 AM
Hello.
The "Photo" ink tanks are only meant for certain printers and are not compatible with your iP4000. Although you may not notice a difference with document printouts, using these types of inks will cause dramatic shift in the color output when photos are printed.
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12-23-2015 10:06 AM
12-23-2015 10:33 AM
Hello.
Try performing 1-2 deep cleanings in the Maintenance section of the printer driver to see if this helps.
If you continue to have difficulties, find more help at Contact Us.
12-25-2015 01:40 AM
Hello again: i followed your recommendation but there is no change to the prints.
After "Googling" the printer it appears that many users are having serious problems with the print-head (mine has already been replaced with a new one less than one yr ago). Apparently there may be a design flaw in the print-head so i am willing to work with Canon product design engineers to determine the cause of the bug. If Canon will provide me with a new print-head and additional ink, i will supply the photo papers needed to test and also return the faulty print-head to Canon for analysis. Plz advise. Thanx.
Bewildered Bob
01-04-2016 12:49 PM
04/16/2024: New firmware updates are available.
RF100-300mm F2.8 L IS USM - Version 1.0.6
RF400mm F2.8 L IS USM - Version 1.0.6
RF600mm F4 L IS USM - Version 1.0.6
RF800mm F5.6 L IS USM - Version 1.0.4
RF1200mm F8 L IS USM - Version 1.0.4
03/26/2024: New firmware updates are available.
EOS 1DX Mark III - Version 1.9.0
12/05/2023: New firmware updates are available.
EOS R6 Mark II - Version 1.3.0
07/31/2023: New firmware updates are available.
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