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Occasional Contributor
Posts: 5
Registered: ‎08-22-2013

Canon iP7220 shows off line

I have a Canon iP7220 printer that I use on a network.  I set the printer up as instructed and my computers recognize it on the network but when I try to print it has an error message "PRINTER IS OFF LINE".

The printer is on and all lights, on light and blue wireless light are shining.

Any idea whats wrong with the system?

 

Highlighted
Product Expert
Posts: 3,108
Registered: ‎10-16-2012

Re: Canon iP7220 shows off line

Hello.

 

Try temporarily turning off any firewall programs on the system to see if this allows you to print.  In some cases, security settings can prevent access to the printer.

 

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