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SELPHY CP1300 set to BW but still printing color

lemmuellapuz
Apprentice

Hi,

 

I'm trying to print an image and be filtered by Selphy CP1300 to black and white. I already changed "My Colors" to B/W in printer settings. But still, the output of the print is not black and white. Am i missing some configurations? How can i fix this.

 

Thank you

2 REPLIES 2

ArthurJ
Product Expert
Product Expert

Hi lemmuellapuz,

 

It is recommended that you contact one of Canon's Technical Support Representatives. To contact a Technical Support Representative, please dial 1-800-OK-CANON (1-800-652-2666), Monday - Friday, 8:00 AM - 8:00 PM EST.

jromph
Apprentice

hi, did you happen to print in black and white?

 

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