Canon Community Canon Community
 


Reply
Highlighted
New Contributor
Posts: 1
Registered: ‎01-10-2014

Canon Printer suddenly won't scan - Updating Drivers Resolved Issue

Canon MG6120 suddenly only produced completely black scans (overview and scanning process proceeded normally but resulting files were just solid BLACK); printer works fine.  

 

No change in operating system (had NOT updated to Maverick from Mtn Lion).  

 

After reading other forum postings, I updated the 3 drivers (all had been updated in Oct/Nov but I do not receive any notification that updates are available).  These updates appear to be minor (e.g. went from 10.72.1.0 to 10.84.2.0).  

 

Now the scanner works fine.  

powered by Lithium

LIKE US on Facebook FOLLOW US on Twitter WATCH US on YouTube CONNECT WITH US on Linkedin WATCH US on Vimeo FOLLOW US on Instagram SHOP CANON at the Canon Online Store
© Canon U.S.A., Inc.   |    Terms of Use   |    Privacy Statement