05-17-2013 10:06 AM
I bought my Canon printer 3 weeks ago and it has been working fine until yesterday. I tried to add as a new printer on my Macbook Pro and it was not finding the printer over WiFi and today when I tried to print a file from iPad 3 the same thing happened, no AirPrinter found. I went through the lan setup on the printer and did all the process to connect to WiFi all over again. I printed the lan settings it was all fine, even the Bonjour services was ok. However I cannot print anything over WiFi or AirPrint.
Is there any solution for it?
05-19-2013 11:10 PM
Welcome to The Canon Forums, and thank you for your inquiry! We appreciate your participation, however we need to let you know that your product seems to be a model that is not supported by our team here at Canon USA. The Canon Forum is hosted and moderated within the United States by Canon USA. We are only able to provide support for Canon products manufactured for the US market. If you live outside the United States, please visit www.canon.com and select your country or region for your support needs. Feel free to discuss Canon products sold outside of the United States, but please be aware that you will not receive support directly from Canon USA.