12-23-2013 08:58 AM
I have a Canon IP4920, I switched it from another computer, both have Win 8.1, now theprinter only prints, will not print a cd/dvr, some how it seems to be set to print labels, I have re-installed twice, and tried it again on the othe computer, it worked fine, put it back and same problem. Help.
12-30-2013 03:41 PM
Hello,
Please visit the following website, click "Software," and download the "My Image Garden" software. This should allow your printer to be able to print onto CDs.
However, if the issue remains, please CLICK HERE to reach our technical support department for further assistance. Thanks!
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