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New Contributor
Posts: 1
Registered: ‎12-31-2018

CP1200 print color

I purchase the printer for my wife for Christmas and finished the setup yesterday.  She has printed 1 picture from her iphone and I have printed 1 from our tower computer.  Neither printed photo is accurate with respect to the colors in the original pictures - both printed photos are darker than the original photos.  Any suggestions?

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Product Expert
Posts: 818
Registered: ‎11-19-2018

Re: CP1200 print color

Hi TechDiver,

 

Troubleshooting with our support group will be needed to narrow down the cause of your issues. Please contact our support group at 1-800-OK-CANON (1-800-652-2666), Monday - Friday, 8:00 AM - 8:00 PM EST.

 

We look forward to hearing from you.

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