05-16-2013 11:50 PM
we have a all in one printer (MP495). we went from having Comcast to having ATT and we are having issues getting the printer to hook up with the WIFI for the three computer that use it.
we tried reloading to the computer and everytime it can't find it. can you please help us
highly frustrated in KS
05-19-2013 08:17 PM - edited 05-19-2013 08:18 PM
05-21-2013 04:47 PM
Make sure while running install to click "Set up for the first time" option. It is a new router and needs to connect to it first. If it is connected and it won't detect, disable all firewalls and anti-virus software and click "redetect". Firewalls often interfere with wireless connections. Otherwise, it's going to be a router issue.