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my jammed paper is stuck and can not be removed

tongck
Apprentice

I have a Canon ImageClass MF4880 printer and a piece of paper was jammed during printing.  I followed the instruction  to open the printer, but the paper was so tightly jammed that I could not remove it at all (pic1).  After hard trying, the paper was badly torn (pic2).  How do I fix the problem?  

IMG_7641.jpg

IMG_7643.jpg

2 REPLIES 2

shadowsports
Elite

Hi,

Its nearly impossible for us to tell you how to get jammed paper out of the device without being there. 

See this KB article for assistance.  

Canon Knowledge Base - If <Paper jam.> Appears

Please take your time and be gentle.  Things can break if you pull and tug.    

~Rick
Bay Area - CA
~6D2(v1.1.1) ~Many Lenses ~DxO PhotoLab Elite ~Windows10 Pro ~EVGA RTX 3080Ti FTW3 Ultra ~ImageClass MF644Cdw ~Pixel6 ~R5C On Order

Thank you.  I have already checked but doesn't help.  The paper is too tight to be removed. 

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