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New Contributor
Posts: 1
Registered: ‎04-29-2021

mf644cdw will not print beeps once, clears print job

My printer has been printing fine for weeks. I was having trouble with some computers wanting to print to the manual feed tray, and was working on that issue when my laptop stopped printing. I have tried pdf, Word, Print Test Page - all same result. A single beep and the print job disappears without a trace. no error message.

 

Windows 10 64bit

WiFi printer

Updated firware today

 

Esteemed Contributor
Posts: 3,387
Registered: ‎11-19-2017

Re: mf644cdw will not print beeps once, clears print job

Greetings,

We understand you cannot print. 

 

That print jobs get sent, but never complete

 

Your printer is connected to a wireless network with other devices.

 

What is the IP of the printer?

What is the IP of an affected computer?

Can you PING the printer's IP, does it reply?

Can you open its webserver in a browser?

When you send a job, does it appear in the print queue? (even momentarily)

Do any error message display

Is the Print Spooler Service running?

 

Do you have any 3rd party anti-virus software than might be keeping it from communicating with other devices on the network?

 

 

 

 

~Rick
Bay Area - CA
~6D2(v1.1.0) ~Many Lenses ~DxO PhotoLab Elite ~Windows10 Pro ~EVGA RTX 2080 FTW3 Ultra ~Pixma Pro-100 ~ImageClass MF644Cdw ~LBP622dw
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