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mf6161dw scans are too light when scanning hand written text

steelcofence
Apprentice

mf6161dw scans are too light when scanning hand written text. I changed from b&w to greyscale, which now makes the text legible. However the text is still medium grey instead of black on my old scanner. Need help or i will have to return it.

2 REPLIES 2

Patrice
Whiz

Hi steelcofence.

 

When scanning handwritten documents, the light from the lamp may reflect on the ink.  Since scanning in greyscale did not return the image quality that you would prefer, I recommend scanning handwritten documents in [Color].

 

I hope this information is helpful to you.  Should you need immediate or further assistance, please contact us at 1-800-OK-CANON (1-800-652-2666).

Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.

Color does not solver the problem. My old scanner worked fine, but printer died so i bought this one. Unfortunately I will have to return it.

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