05-27-2014 02:41 PM
mf6161dw scans are too light when scanning hand written text. I changed from b&w to greyscale, which now makes the text legible. However the text is still medium grey instead of black on my old scanner. Need help or i will have to return it.
06-01-2014 10:48 AM
Hi steelcofence.
When scanning handwritten documents, the light from the lamp may reflect on the ink. Since scanning in greyscale did not return the image quality that you would prefer, I recommend scanning handwritten documents in [Color].
I hope this information is helpful to you. Should you need immediate or further assistance, please contact us at 1-800-OK-CANON (1-800-652-2666).
06-02-2014 07:33 AM
Color does not solver the problem. My old scanner worked fine, but printer died so i bought this one. Unfortunately I will have to return it.
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