10-20-2016 05:08 AM
mb2020 will not print my black ink after I have replaced it with a brand new cartridge. It does not even reigister that it is full. The cartridge will not come back out so that I can remove it from the printer. How do i fix this problem?
10-22-2016 03:45 PM
Hello.
Troubleshooting with our support group will be needed to narrow down the cause of your issue. Please contact our support group using the "Contact Us" link below for additional assistance.
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