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imagePROGRAF iPF780. Output of PDF is very low Rez need help.

Publisher4u
Apprentice

Hi, I thank you in advance for your help,
Recently moved a canon IPF 780, white format to a new office building.  Now, when we print any architectural pages through the smart works, MFP4, System. They come out low Rez, and almost like a bit map.

It seems to be a software to printer translation problem, not a printer hardware problem. Not really sure where to start. It seems very confusing that it worked a week ago and now doesn’t work.

I am looking for some help, volunteer Support or paid to support is fine.

Thank you in advance

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