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imageCLASS MF656Cdw How to get it to print with wired and wireless connections

DrArtieK
Apprentice

My imageclassMF656cdw worked well and printed via a wired (LAN) connection to my main computer and wirelessly to other computers and devices. After replacing toners, the machine wouldn't recognize that the system tray had paper. I ultimately did a complete reset to factory spec and reset my printer. It now will only print to my direct connection, or wirelessly, but not both. I'm not sure what I did during the re-initialization, but would like to know how to fix this. I'd rather not have to reconfigure network accessibility regularly. Any advice would be greatly appreciated. Thanks

1 REPLY 1

Hector
Product Expert
Product Expert

Hello,

The MF656Cdw can use a USB and a wifi connection at the same time, but it would not be able to use an ethernet and wifi connection. The direct cable connection that you would use to connect to a computer would be a standard A to B USB cable connection.

We would be happy to assist, but we would need some additional information to assist further. You can reply to this message with the information below and we can provide some troubleshooting steps or suggestions. For a more immediate resolution I would suggest contacting support over the phone at 1-800-652-2666. Our agents would be happy to assist.

1. What version of the Mac or Windows operating system are you using on your computer?

2. What error or message do you get when you try to print or scan?

 

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