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imageCLASS MF654Cdw 8½" x 11" documents are cut off

chasbolt
Apprentice

I also have a MF654-Cdw printer which is totally frustrating.  I am a computer professional who owned a computer business for over 20 years, and have set up hundreds of printers and computers.  When I print a 8.5x11 document to the Canon, it moves the print to the right and cuts off the right side of the print.  If I send the same thing, using the same package (Photoshop, Word, etc.) to a Brother Laser printer, it prints correctly.  It is obvious to me that the Canon software has issues.  The only way I can get it to print correctly is to manually reduce the size to 80%, which is unacceptable.  Canon used to be a fairly decent printer package, but I will never purchase one again.  Having been in the computer business for so many years, I still have customers call for recommendations, and I surely will not recommend Canon.

1 REPLY 1

mreg
Enthusiast

Are you asking a question or just registering a complaint?  If you're asking a question, for someone who is a "computer professional" I am surprised you did not include your operating system, printer driver version, and method of connection.  

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